Missouri American Water (MOAM) Reports that their Disconnect and Reconnect Fees Will Increase by CPI-U January 1, 2025 and every year on January 1st due to a new agreement.
Effective March 1, 2024 Missouri American Water (MOAM) significantly increased their shut off (disconnect and reconnect) fees. These fees are charged twice, once for disconnect and once for reconnection.
Pursuant to a new agreement, MOAM will continue to increase these fees every January 1st with the change in the Consumer Price Index for All Urban Consumers (CPI-U). Specifically, the increase will be based on the U.S. City average change for “water and sewer and trash collection services” during the previous 12-month period. The Missouri American fee increase for January 1, 2025 is indicated below:
Missouri American Water
Sewer Shut Off Price Change
Effective January 1, 2025
Water, Sewer & Trash Collection CPI
October 2023 291.683
October 2024 306.336
Annual Percent Price Change 5.02%
Pro-rated Price Change 3.77%
Current Revised
Shut Off Price Business Hours $94 $97.54
Shut Off Price After Hours $188 $195.08
Note: Price effective 1/1/25 is prorated to reflect partial year contract for 2024.
Like some utilities, Duckett Creek is a governmental, not a for-profit entity. We do not exist to make a profit and operate as efficiently as possible to keep rates down for our customers. We do not however have control of fees that are charged to us for services like those listed above. We choose to pass these fees through to the customers that use the service rather than absorbing the fees and increasing costs for all customers. This way, only the customers that use these services pay the incurred fees.
Customers can always call Duckett Creek during business hours to make a payment prior to disconnect day, to avoid these fees. You can reach us by calling 636-441-1244 Monday through Friday 8:00 to 4:30 excluding holidays.