Duckett Creek Sanitary District

Automatic Credit Card Payments End (In-House Only)– Other Auto Payment Options Available

Due to a change in the Duckett Creek Sanitary District financial software system, the District may no longer offer in-house recurring automatic charges to debit/credit cards. Duckett Creek was just made aware of this change from our software company. This decision was made to better secure customers personal credit/debit card information and this particular auto draft process will no longer receive software support nor security updates.

You can still set up a secure autopay with a debit or credit card using the utility online billing system through the Duckett Creek Utility Billing website. There is a $2.45 processing fee for each transaction, but you have access to manage your credit card information, schedule recurring or one-time future payments, and set email notifications and reminders. For more information, click on the “Online Bill Pay” link under “Essential Links” or contact our office to speak with a Customer Service Representative at the number listed below.

If you would like to avoid processing fees, but want an automatic payment process, Duckett Creek will continue to offer secure autopay from your checking account free of charge. This option does require you to complete a form and include a blank, voided check returned to our administrative office. If interested, print this form and return it to the administration offices at 3550 Hwy K, O’Fallon Missouri, 63368.

If you have any questions regarding this change or the alternate payment options mentioned, please contact Customer Service at 636-441-1244 Monday – Friday between the hours of 8AM – 4:30PM.

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